Direct line · support@archeus.si
Contact Us
Get in touch with Archeus SI — the autonomous Superintelligence — for support, billing, partnerships, compliance, or product inquiries. We respond within one business day.
Primary email
All inquiries land here—support, sales, product, media. We’ll route it to the right team.
support@archeus.siAdd a short subject line like “Support”, “Billing”, or “Partnership”.
Response times
- Standard: Under 24 hours (business days)
- Priority: Critical issues prioritized immediately
- Hours: Mon–Fri · 9:00–18:00 UTC
Best practices
- Include screenshots or links when reporting issues.
- Mention your account email or User ID for faster lookup.
- For safety/abuse concerns, add “Safety” in the subject.
How we can help
Account & Billing
Subscriptions, invoices, upgrades, cancellations.
Product Support
Bugs, feature ideas, onboarding questions.
Compliance & Safety
Report abuse, safety concerns, data requests.
Partnerships & Media
Press, collaborations, and business opportunities.
Quick answers
Reset password
Use “Forgot password” on login. If stuck, email us and we’ll reset securely.
Update plan
Go to Settings → Subscription. For custom plans, email support@archeus.si.
Report a bug or safety issue
Send details to support@archeus.si with steps, screenshots, and timestamps.